Acceptable use policy

This policy sets out what you may and may not do on lavylitesusa.com (the "Site"), operated by LavylitesUSA LLC. It forms part of our Terms of sale. By using the Site you agree to it.

1. Permitted use

You may browse the Site, buy products for personal use or as gifts, contact us, track your orders and read our articles. You may share links to our pages.

2. Prohibited conduct

You must not: use the Site for any unlawful purpose or in breach of any applicable law; place orders with payment details you are not authorised to use, or provide false name, address or contact details; buy products for resale, or in quantities that suggest resale, without our written agreement; attempt to gain unauthorised access to the Site, its servers, its administration area or any account; probe, scan or test the vulnerability of the Site or circumvent any security or rate-limiting measure, including Cloudflare protections and Turnstile checks; use bots, scrapers, crawlers or automated tools to copy, index or extract content, prices or images, except search engines that honour our robots.txt; copy, reproduce, republish, frame or mirror any part of the Site, its text, photographs or design without our written permission; upload or send through any form content that is unlawful, defamatory, abusive, threatening, obscene, infringing or that contains malware; impersonate LavylitesUSA, Lavylites, our staff or any other person; interfere with the Site's operation, including denial-of-service attacks or excessive requests; or use our contact channels to send unsolicited commercial messages.

3. Product use

Products bought on the Site are cosmetics for external use as described on their label. Use them as directed. Do not present them, resell them or advertise them as anything other than cosmetics.

4. Content you send us

Messages sent through our forms remain yours, but you grant us the right to store and use them to answer you, to keep the records the law requires and to improve our service. Do not send us medical information beyond what is needed to describe a product reaction; do not send card numbers or passwords by email or form.

5. Enforcement

We may refuse, cancel or suspend orders, block addresses or devices, remove content and report unlawful activity to the authorities. We may take these steps without notice where we consider it necessary to protect the Site, our customers or our rights. Nothing in this policy limits any right we have under the Terms of sale or applicable law.

6. Reporting

To report misuse of the Site, security concerns or content that infringes your rights, email support@lavylitesusa.com. Copyright notices follow our DMCA notice.

7. Changes

We may update this policy; the version published on the Site applies. Questions: support@lavylitesusa.com, 1-888-889-LAVY (5289).

Last updated October 2026