At LavylitesUSA.com, we are committed to upholding the highest standards of ethical behavior in all areas of our business. Our Code of Ethics outlines the principles that guide how we treat our customers, partners, team members, and community.

1. Integrity & Honesty

We conduct our business with transparency, truthfulness, and accountability.

• We do not make false claims about our products.

• We ensure all marketing and communications are honest and not misleading.

• We deliver what we promise, and admit and correct our mistakes promptly.

2. Customer Respect & Satisfaction

Customers are at the center of everything we do.

• We provide clear product information and fair return, shipping, and privacy policies.

• We treat every customer with dignity, courtesy, and professionalism.

• We value customer feedback and use it to continuously improve.

3. Compliance With Laws & Regulations

We comply with all applicable laws, including consumer protection, privacy, e-commerce, labeling, and tax regulations.

• We respect FDA and FTC guidelines, especially related to health or product claims.

• We avoid any conduct that could be perceived as deceptive or unethical.

4. Product Responsibility

We are committed to offering safe, high-quality products.

• We source and handle our products responsibly.

• We do not make unproven medical or health claims.

• We provide adequate instructions and support for proper product use.

5. Fair Business Practices

We deal fairly with all customers, vendors, and competitors.

• We do not engage in price fixing, false reviews, or deceptive advertising.

• We support fair competition and ethical marketing practices.

• We ensure all affiliate and reseller partnerships reflect our values.

6. Privacy & Data Protection

We are committed to protecting customer data and respecting user privacy.

• We collect only the data we need and store it securely.

• We never sell or misuse personal information.

• We follow our Privacy Policy and applicable data laws (e.g., CCPA, GDPR, where applicable).

7. Diversity, Inclusion & Equal Opportunity

We believe in creating an inclusive, respectful, and non-discriminatory environment.

• We embrace diversity in our customers, team, and partners.

• We do not tolerate harassment, bias, or discrimination of any kind.

8. Environmental & Social Responsibility

We strive to reduce our impact on the environment and contribute to positive change.

• We work toward sustainable packaging and supply chain practices.

• We support responsible sourcing and cruelty-free standards.

• We encourage social responsibility within our business and community.

9. Reporting Violations

If you observe behavior that violates this Code of Ethics, please report it to us confidentially via email at support@lavylitesusa.com. We investigate concerns promptly and fairly.

10. Commitment

All team members, partners, and representatives of LavylitesUSA.com are expected to adhere to this Code. We are committed to continuous ethical improvement in all aspects of our business.

Contact Information

LavylitesUSA.com LLC
4410 Brookfield Corporate Dr. #223561
Chantilly, VA 20153
Email: support@lavylitesusa.com
Phone: (252) 895-4837
Toll-Free: (888) 886-5289